TapLook App Privacy Policy

Effective Date: June 6, 2025

Welcome to TapLook App. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application (“TapLook”, “we”, “us”, or “our”).

By using TapLook App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

• Name, email address, phone number

• Address for service delivery

• Profile photo (optional)

• Payment information (processed securely via third-party providers)

b. Usage Information

• Booking history and service preferences

• App usage statistics

• Device type, operating system, and app version

• Location data (only when required for service delivery and with user permission)

c. Communications

• Messages or feedback sent to our support team

• Reviews and ratings you provide

2. How We Use Your Information

We use your information to:

• Provide, schedule, and manage mobile beauty services

• Send booking confirmations, reminders, and updates

• Process payments securely

• Improve app performance and user experience

• Respond to customer support requests

• Personalize content, offers, and promotions

3. Information Sharing

We do not sell your personal information.

We may share your data only in these cases:

• With service providers (e.g., technicians) to deliver the services you request

• With third-party tools for analytics, payments, and communication

• When required by law, legal process, or government request

• To protect the rights, safety, or security of users and TapLook

4. Data Security

We take the security of your data seriously. TapLook uses industry-standard encryption and secure servers to protect your information. However, no system is 100% secure, and we encourage users to take steps to protect their own data (e.g., using strong passwords).

5. Data Retention

We retain your data only as long as necessary to:

• Provide you with our services

• Fulfill legal and financial obligations

• Resolve disputes or enforce our agreements

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information

• Withdraw consent to data use at any time (which may affect your ability to use some features)

• Opt-out of marketing emails or push notifications

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

TapLook App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

8. International Users

TapLook App is available in multiple countries including Canada, the United States, Australia, the United Kingdom, and Singapore. By using the app, you consent to your information being transferred and processed in these countries in accordance with this policy.

9. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will notify you via the app or by email. Continued use of TapLook App after updates means you agree to the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

TapLook App Support
Email: app@taplookspa.com
Website: https://taplookspa.com