About TapLook, A Story of Compassion

Inspired by Vietnamese heritage, a culture known around the world for its extraordinary craftsmanship in nail and beauty services, and shaped by North American values of professionalism and service excellence, TapLook was conceived from the very beginning as a global brand. The vision has never been confined to any single country. TapLook is not a Vietnamese brand nor a Canadian brand in isolation; it is a human-centered international movement rooted in universal values: dignity, compassion, and the belief that every senior, anywhere in the world, deserves personalized beauty care delivered with warmth and respect.

Real impact is vital to us, so we continually measure how we are performing through our Social Impact reports, making sure we stay on the right track and provide services that improve seniors’ lives and make a positive difference. These reports capture not only milestones and growth indicators but also the human stories behind each appointment, the renewed confidence, comfort, and sense of self-worth that seniors regain across cities and cultures.

Growing up within a community celebrated internationally for producing highly skilled nail technicians, founder Eric Ho recognized something deeper than professional technique. He saw humility, gentleness, patience, and a profound commitment to caring for others. These cultural strengths, combined with his identity and life experience as a Vietnamese-Canadian, formed the foundation of TapLook’s mission: to bring joy, dignity, and confidence back to seniors through accessible mobile beauty care.

What started as a simple idea soon evolved into a broad, practical mission, to provide professional mobile manicures, pedicures, nail care, and haircuts directly inside seniors’ homes. Without travel. Without waiting rooms. Without relying on family members for transportation. TapLook brings salon-quality care to the place where seniors feel safest, their own living environment, helping preserve independence and personal dignity.

To transform this mission into reality, TapLook established a global network of Partners, mobile technicians from diverse cultures, who share the same heart and intentions. They are not merely beauty professionals; they become trusted companions who speak gently, listen sincerely, and bring a reassuring presence into every home. Whether serving a senior in Edmonton, Los Angeles, Melbourne, Stockholm, or Singapore, TapLook Partners adapt their pace and approach to the unique needs of each individual.

This emotional connection defines the TapLook experience. Seniors remember the kindness before they remember the service. They look forward not just to a haircut or pedicure, but to the familiar technician who brightens their week and makes them feel seen again. Every appointment becomes a small but meaningful celebration of personal care.

Eric’s commitment to raising standards for mobile technicians around the world led to the creation of TapDemy, a technology platform designed to empower beauty professionals globally. TapDemy operates as the engine behind TapLook’s growth, providing online training, senior-safety courses, booking management, payment tools, marketing resources, and a professional community. Through TapDemy, technicians can learn, build confidence, access clients, and develop sustainable entrepreneurial careers while maintaining consistent international service quality.

Another milestone in TapLook’s journey was the launch of Mobile Beauty Money, Eric Ho’s book series written to inspire the next generation of mobile beauty entrepreneurs worldwide. These books capture lessons in mindset, client understanding, and emotional impact, reflecting the founder’s belief that beauty, when delivered with compassion, can transform lives and industries.

Beyond business ambition, TapLook embraces social responsibility through TapLook’s Community Fund, which dedicates a meaningful portion of revenue to the children-led project Kids Connect Hope. The fund supports materials, distribution, and volunteer coordination, enabling children across Canada to create handmade Hope Cards for young patients in hospitals and care units. TapLook believes that honoring seniors must walk alongside nurturing compassion in the next generation, expanding the circle of kindness far beyond commercial services.

TapLook is a global ecosystem with a Vietnamese heart and worldwide ambition. The brand is carried proudly by Partners who travel long distances, face challenging weather, and meet the complex needs of seniors with health or mobility limitations. Yet they show up with a full heart, trained not only in technical skill but also in emotional care and respect.

Eric Ho often says that TapLook is not built by one founder alone; it is built by thousands of gentle moments of kindness performed by Partners around the world. Each moment forms part of a larger story: a global brand driven by empathy, strengthened by North American standards, guided by Vietnamese values, supported by innovative technology, and committed to honoring seniors everywhere.

TapLook is more than a service; it is a worldwide movement of compassion, connection, and dignity, bringing professional, personalized mobile beauty care to every senior, in every home, and in every country.