BOOKING & CANCELLATION POLICIES

BOOKING & CANCELLATION POLICIES

TapLook Nails & Spa – Mobile Nail & Haircut Services

Booking Policies

1. Convenient Home Service:
   • TapLook offers professional nail and haircut services delivered right to your doorstep.
   • Enjoy the comfort of our mobile services without any hassle.
2. No Deposit Required:
   • TapLook does not require any deposit for bookings. You only pay after the service is completed.
3. Free Travel:
   • We provide free travel for appointments within Edmonton and surrounding areas.
4. Advance Booking:
   • To ensure availability, please book your appointment at least 24 hours in advance. For urgent same-day bookings, contact us directly.
5. Booking Confirmation:
   • You will receive a confirmation via email or SMS after your booking is successfully scheduled.

Cancellation Policies

1. Cancellation Timeframe:
   • At least 12 hours notice: No penalty for cancellations made at least 12 hours before your scheduled appointment.
   • Less than 12 hours notice: We kindly ask for timely notice to accommodate other clients. Frequent last-minute cancellations may lead to future booking restrictions.
2. No-Show Policy:
   • If you are not present at the scheduled time and location without prior notice, we reserve the right to decline future bookings.
3. Rescheduling:
   • Rescheduling is free of charge if you notify us at least 12 hours in advance.
4. Weather or Unforeseen Circumstances:
   • In the event of extreme weather or unavoidable delays, we will contact you to reschedule your appointment at no extra cost.

Late Policy

• Client Delays: If you are delayed by more than 10 minutes, please notify us. Extended delays may require rescheduling.
• Technician Delays: If our technician is delayed, we will notify you immediately and accommodate your schedule as best as possible.

At TapLook, we value your time and are committed to providing excellent services in the comfort of your home. For bookings or questions, please contact us at book@taplookspa.com or call (825)343 8998.

Thank you for choosing TapLook Nails & Spa!