Important Payment Update: Please Complete Payment While Your TapLook Pro Is Still Present

To help us provide a faster, safer, and more reliable payment experience, TapLook is introducing an updated payment process for all completed appointments.

Beginning July 24, 2026, customers are kindly asked to complete payment immediately after the service is finished, while the TapLook Pro is still at the customer’s home or service location.

Once your TapLook Pro confirms that the service has been completed, please send the full payment promptly using the payment instructions provided by TapLook. Customers may also include a tip for their TapLook Pro in the same payment.

Completing payment at the time of service helps us:

• Confirm that your payment has been received successfully.
• Resolve any payment questions before the TapLook Pro leaves.
• Process receipts, invoices, and partner payments more efficiently.
• Reduce delays caused by missing or late payments.
• Maintain a smooth and professional experience for both customers and TapLook Pros.

Please ensure that the payment amount and payment details are correct before submitting the transaction. When paying by e-Transfer, include your booking ID in the message or note whenever possible. This allows our system to identify and process your payment more accurately.

Your TapLook Pro is not responsible for collecting cash, accessing your banking information, or handling your device. Customers should complete the payment independently using their own phone, tablet, computer, or preferred payment method.

For customers receiving services at a hospital, retirement residence, assisted-living facility, or another care location, a family member or authorized contact may complete the payment remotely as soon as the service is finished.

If another person is paying on your behalf, please ask them to send the payment while the TapLook Pro is still present. This gives our team time to confirm the transaction and address any issue promptly.

We understand that occasional technical or banking delays may occur. If you are unable to complete payment immediately, please inform TapLook before the TapLook Pro leaves so that our team can provide assistance and record the situation appropriately.

Thank you for your cooperation and for helping us improve the TapLook service experience. This updated process allows us to support our customers and TapLook Pros more efficiently while keeping every appointment organized, transparent, and secure.

TapLook Canada